SHIPPING

ORDERS ARE PROCESSED MON-FRI AND SHIPPED WITHIN 3-5 BUSINESS DAYS FROM THE UK

UK ORDERS SHIPPED VIA ROYAL MAIL

INTERNATIONAL ORDERS SHIPPED VIA PARCELFORCE

**Please be aware that customers outside of the UK may incur additional customs duties or taxes or other customs requirements. Any such customs duties or taxes may be significant and so please ensure you confirm the position before placing your order. We are not responsible for any such customs duties, taxes or requirements, nor are we responsible for any parcels returned for unpaid customs duties or taxes or non-compliance, and we will not issue refunds under these circumstances. 

PLEASE CONTACT HELLO@DRAMACALL.COM FOR ANY SHIPPING ENQUIRIES

 

RETURNS

ALL OUR SALES ARE FINAL, UNLESS AN ERROR HAS BEEN MADE ON OUR PART

• RETURNED ITEM(S) MUST BE IN NEW & UNUSED CONDITION IN ITS ORIGINAL PACKAGING
• ONCE YOUR ORDER IS RECEIVED AND INSPECTED, A REFUND WILL BE PROCESSED TO YOUR ORIGINAL PAYMENT METHOD WITHIN 3-5 DAYS
• SHIPPING CHARGES, DUTIES & TAXES ARE NON-REFUNDABLE 

EXCEPTIONS

DUE TO THE NATURE OF OUR BRAND WE DON’T OFFER EXCHANGES AS WE CARRY VERY LIMITED STOCK

WE MAY MAKE DEDUCTIONS FROM REFUNDS TO REFLECT ANY REDUCTION IN THE VALUE OF THE ITEMS WHICH MAY HAVE RESULTED FROM YOUR HANDLING OF THEM.